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frequently asked questions

  • HOW CAN I BOOK MY SURF LESSONS?
    Our online booking system is user-friendly and intuitive for easy bookings. Please click here to select the type of surf lessons you're interested in, the start date, and your preferred time. Then, follow the provided steps. To perform the booking, the day you want to start your surfing lesson is the most important for us. The time you select is only a preference and will be confirmed by us based on your surfing level and the sea conditions on the day of your booking. Please note that if you choose to book/purchase a single surf lesson, this can never be upgraded to one surf lesson package. Similarly, a pack of 3 surf lessons cannot be exchanged for one pack of 5 surf lessons. Your surf lesson choices must be defined at the beginning of the booking/purchase. When you book a Surf Lessons Package, after the first surf lesson, we schedule together the time for the following days. To book, we require a 50% deposit of the total amount to secure your booking. The beach and schedule will be informed closer to the date of the first lesson (+/- 2 days before). Remember, surfing isn't a gym with a fixed time! We are always dependent on the sea conditions, dependent on nature. Feel free to contact us if you have any questions!
  • CAN I CHOOSE THE DAYS I WANT TO HAVE THE NEXT SURF LESSONS?
    Yes, always! In surf lessons packages, you can always choose the days you want to have your surf lessons. Please write the chosen days in the message on the booking form. If we don't have any information, the surf lessons package days will be continuous. If our students want extra surf lessons, we always try for our students never to be left out according to our availability for the days chosen.
  • IS THERE A MINIMUM AGE FOR SURF LESSONS?
    Safety is our priority! Children’s lessons are held for children from 8 - 11 Years. Children 12 years and up can join our group lessons with adults. Children under 8 years old must do a private surf lesson.
  • WHAT DO I NEED TO BRING FOR THE SURF LESSONS?
    We provide all the equipment (surfboard, wetsuit and surf boots). If you have your own surf equipment, feel free to use it! You only need to bring a beach towel, confortable swimwear, sunscreen and a big desire to surf and have fun. We recommend to keep a bottle of water with you.
  • WHAT TIME SHOULD I ARRIVE?
    For the first time, you must be 10 minutes before to complete your payment.
  • CAN I KEEP THE SURF EQUIPMENT AFTER THE LESSONS?
    The surf equipment is included only during the time of your surf lesson. If you want to practice after or before the surf lessons, you have the surf rental service, where you can choose the best option for you. Please check here for information about our surf rentals.
  • WHAT IS THE CANCELLATION POLICY ?
    We do not refund any surf lessons already booked. We can always reschedule!
  • HOW CAN I BOOK THE RENTAL SURF EQUIPMENT?
    To book rental surf equipment, follow these steps: . Choose the day you want to rent the equipment. . Select the type of surf equipment you need. . Select the date for the delivery of your surf equipment. . Select 9 am as the standard time. However, don't worry! We will schedule the delivery time together after you make the booking. If you require a rental beyond one day, please email us before booking to inform us of the rental duration and to receive the necessary booking information. Our rental surf equipment packages are the best economic offers.
  • DO I NEED TO LEAVE A DEPOSIT?
    Yes, we require deposit on all hire equipment. As a deposit, you must leave an Identification Card ( passport, citizen card or driving license) which will be returned after the delivery of the equipment you rented. You can always change your cards as you needed.
  • CAN I RENT WITHOUT SURF EXPERIENCE?
    We highly recommend you first taking a surf lesson with one of our experienced surf instructors! Getting the basics of surfing is super important for your safety and success in the sport! Book online here your surf lesson!
  • CAN THE RENTED SURF EQUIPMENT BE DELIVERED TO MY ACOMMODATION ?
    Yes, of course! Please send us your location and the date and time that you pretend the equipment.
  • CAN I PICK UP GEAR FOR MY FRIENDS?
    Yes you can pick up the gear, but you have to leave your ID card and sign our rental terms and conditions.
  • WILL I NEED A SURF BOOTS IN ERICEIRA?
    Ericeira's beaches are rocky bottom and for beginners it is convenient to be equipped with boots.
  • CAN I EXCHANGE SURFBOARDS DURING THE DAYS OF RENTAL?
    Yes, you can always exchange the surfboards according to the availability. Switching is only possible on surfboards with the same rental value level or if you want to change for a high performance surfboard you have to pay the difference. We never refund on surfboard exchange.
  • WHAT IS THE CANCELLATION POLICY ?
    For cancellations, please contact us 24 hours in advance so we can reschedule. For permanent cancellations we will not refund the reservation amount.
  • WHAT DO I HAVE TO DO TO PURCHASE THIS SURF VOUCHER?
    To purchase this Surf Voucher gift, you will need: 1. Performing the booking for the chosen surf service (surf lessons | surf coaching | surf equipment rental) that you intend to offer. If you don't know which day and time to choose, don't worry! You can pick a random day and time to perform the booking. The surf voucher will always be scheduled with the lucky person who received it. However, if you have a specific day, please select it when booking. Please note that the time you choose is just a preference and will be confirmed by our surf team based on surf level and sea conditions on the day of your booking. When booking, you will be asked to pay a deposit of 50% of the total amount of the chosen surfing service. The remaining 50% can be paid in two ways: 1) Pay directly in cash on the day the surf voucher will be used; or 2) Double the number of participants/days to make full payment. In this case, the booking system will display the total amount (100%) that needs to be paid. 2. In the message field of the booking form, mention that it is a Surf Voucher offer. Write the recipient's name and a short text for the Surf Voucher. Example: Surf Voucher| Happy Birthday Name: "Danny" Text: "I hope you enjoy your surfing day! With love, Julie" The Surf Voucher will be sent by email in PDF and JPEG. If you have any questions, please don't hesitate to contact us at info@extrasurfschool.com
  • CAN THOSE WHO RECEIVE THE VOUCHER CHANGE THE OFFER?
    Yes, they can exchange. If the exchange is done at a higher value, this difference is paid on the day when enjoying the surf voucher. We do not refund a voucher exchange.
  • WHAT IS THE VALIDITY PERIOD OF THE SURF VOUCHER?
    The validity period of the surf voucher is 12 months.
  • I GOT A VOUCHER. WHAT DO I HAVE TO DO?
    Congratulations, and welcome to our surf school! Please send us an email to schedule your surf voucher. Feel free to ask all your questions. See you soon!
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