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frequently asked questions

  • HOW CAN I BOOK MY SURF LESSONS?
    Our online booking system is user-friendly and intuitive for easy bookings. Please click here to select the type of surf lessons you're interested in, the start date, and your preferred time. Then follow the provided steps. To perform the booking, the day you want to start your surfing lesson is the most important for us. The time you select is only a preference and will be confirmed by us based on your surfing level and the sea conditions on the day of your booking. Please note if you choose to book/purchase a single surf lesson, it will never be deducted from a lesson package. As well as a pack of 3 surf lessons will not be deducted in a pack of 5 surf lessons. Your lesson choices must be defined at the beginning of the booking/purchase. When you book a Surf Lesson Package, after the first surf lesson, we schedule together the time for the following days. To book, we require a 50% deposit of the total amount to secure your booking. The beach and schedule will be informed closer to the date of the first lesson (+/- 2 days before). The schedule changes every day to provide the best surf lesson/ surf session for each surf level, according to the tide, wave, and wind conditions. Remember, surfing isn't a gym with a fixed time! We are always dependent on the sea conditions, dependent on nature. Feel free to contact us if you have any questions!
  • CAN I CHOOSE THE DAYS I WANT TO HAVE THE NEXT SURF LESSONS?
    Yes, always! In surf lessons packages, you can always choose the days you want to have your surf lessons. Please write the chosen days in the message on the booking form If we don't have any information, the package days will be continuous. If our students want extra surf lessons, we always try for our students never to be left out. If the sea conditions are good and if we have availability for the days chosen.
  • IS THERE A MINIMUM AGE FOR SURF LESSONS?
    Safety is our priority! Children’s lessons are held for children from 8 - 11 Years. Children 12 years and up can join our group lessons with adults. Children under 8 years must do a private surf lesson.
  • WHAT DO I NEED TO BRING FOR THE SURF LESSONS?
    We provide all the equipment (surfboard, wetsuit and surf boots). If you have your own surf equipment, feel free to use it! You only need to bring a beach towel, confortable swimwear, sunscreen and a big desire to surf and have fun. We recommend to keep a bottle of water with you.
  • WHAT TIME SHOULD I ARRIVE?
    For the first time, you must be 10 minutes before to complete your payment.
  • CAN I KEEP THE SURF EQUIPMENT AFTER THE LESSONS?
    The surf equipment is included only during the time of your surf lesson. If you want to practice after or before the surf lessons, you have the surf rental service, where you can choose the best option for you. Please, check here for information about our surf rentals.
  • WHAT IS THE CANCELLATION POLICY ?
    We do not refund any surf lessons already booked. We can always reschedule!
  • HOW CAN I BOOK THE RENTAL EQUIPMENT?
    To perform the booking, you need to choose: . The day you want the surf equipment . The surf equipment you need . When you book, please select the standard time of 9 am. But don't worry! After your booking, we schedule together the time for the delivery. You can only book one day at a time. If you would like other rental days, please send us an email to reserve the number of extra days you wish to rent. The rental packages are our best economic offers.
  • DO I NEED TO LEAVE A DEPOSIT?
    Yes, we require deposit on all hire equipment. As a deposit, you must leave an Identification Card ( passport, citizen card or driving license) which will be returned after the delivery of the equipment you rented. You can always change your cards as you needed.
  • CAN I RENT WITHOUT SURF EXPERIENCE?
    We highly recommend you first taking a surf lesson with one of our experienced surf instructors! Getting the basics of surfing is super important for your safety and success in the sport! Book online here your surf lesson!
  • CAN THE RENTED SURF EQUIPMENT BE DELIVERED TO MY ACOMMODATION ?
    Yes, of course! Please send us your location and the date and time that you pretend the equipment.
  • CAN I PICK UP GEAR FOR MY FRIENDS?
    Yes you can pick up the gear, but you have to leave your ID card and sign our rental terms and conditions.
  • WILL I NEED A SURF BOOTS IN ERICEIRA?
    Ericeira's beaches are rocky bottom and for beginners it is convenient to be equipped with boots.
  • CAN I EXCHANGE SURFBOARDS DURING THE DAYS OF RENTAL?
    Yes, you can always exchange the surfboards according to the availability. Switching is only possible on surfboards with the same rental value level or if you want to change for a high performance surfboard you have to pay the difference. We never refund on surfboard exchange.
  • WHAT IS THE CANCELLATION POLICY ?
    For cancellations, please contact us 24 hours in advance so we can reschedule. For permanent cancellations we will not refund the reservation amount.
  • WHAT DO I HAVE TO DO TO OFFER THIS SURF VOUCHER?
    You can book: surf lessons | surf coaching | surf guide | surf rental If you don't know which day and time to choose, don't worry! You can pick a random day and time to perform the booking. The surf voucher always will be scheduled with the lucky person who received it. If you want to pay in full for the surf lessons voucher, surf coaching voucher, or surf guide voucher, please duplicate the number of participants/days. The booking system will show you the total amount ( 100%) to be paid. To perform this surf voucher, we need to know: 1. What do you want to offer; 2. A short message to insert in the voucher; 3. The addressee's name After this information, we will send you a sample voucher to confirm that everything is ok.
  • CAN THOSE WHO RECEIVE THE VOUCHER CHANGE THE OFFER?
    Yes, they can exchange. If the exchange is done at a higher value, this difference is paid on the day when enjoying the surf voucher. We do not refund a voucher exchange.
  • I GOT A VOUCHER. WHAT DO I HAVE TO DO?
    Congratulations, and welcome to our surf school! Please, send us an email to schedule your surf voucher. Feel free to ask all your questions. See you soon!
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